Refund and Returns Policy

At QUIZZTOPIC, we aim to provide excellent products and services. If you’re not completely satisfied with your purchase, we offer the following refund and return policy to ensure your satisfaction.

1. Return Eligibility

You may return items purchased from QUIZZTOPIC within 30 days from the date of purchase. To be eligible for a return, the item must be in its original condition, unused, and with all original tags, packaging, and accessories.

2. Non-Returnable Items

Certain items are non-returnable, including:

  • Customized or personalized products
  • Perishable goods
  • Gift cards
  • Downloadable software or digital content

3. Refunds

Once your return is received and inspected, we will send you an email to notify you of the approval or rejection of your refund. If approved, your refund will be processed to the original payment method. Please note that it may take 7-10 business days for the refund to reflect in your account.

4. Exchanges

If you need to exchange an item, please send us an email at info@quizztopic.click. You may exchange the product for a different size or color (if applicable) based on availability.

5. Return Shipping

To return an item, you must contact us at info@quizztopic.click to receive return instructions. The customer is responsible for return shipping costs unless the product is defective or incorrect.

6. Damaged or Defective Items

If you receive a damaged or defective item, please contact us immediately at info@quizztopic.click. We will arrange for a replacement or a full refund.

7. Refund Process

Refunds will be issued once the return is processed and approved. The time it takes for the refund to reflect in your account depends on the payment provider used, but typically this may take up to 10 business days.

8. Late or Missing Refunds

If you have not received your refund after 10 business days, please contact your bank or credit card company, as it may take additional processing time. If you’ve done this and still have not received your refund, please contact us at info@quizztopic.click.

LAST REVISED: DECEMBER 6, 2024